What is a Certified Relocation and Transition Specialist?

K. Turner TransitionsA Certified Relocation and Transition Specialist (CRTS) designation is awarded to individuals who meet experience, education, exam, security, and insurance requirements in the field of “Senior Relocation and Transition” services.

“I provide valuable services to senior adults and their families by assisting with home transitions such as packing, moving, downsizing, organizing/de-cluttering, estate services and aging in place.

  • As a CRTS my number one responsibility is to reduce relocation stress and provide a sense of control to the client.
  • I provide a complete spectrum of services and a referral network to assist the client in a transition that will help to expedite the move in an orderly and timely fashion.
  • I have compiled an extensive database of over 90% of the retirement communities in Ottawa to date, by touring, interviewing and detailing a report on each community.
  • I have developed an in depth working relationship with many health care providers who respectfully support the needs of seniors in our community.
  • I understand the health, emotional and social issues surrounding the client.
  • I am aware of my helpful, but neutral role within the family dynamic.
  • I work diligently to understand the client and know how to empower, encourage and motivate the individual.
  • I am organized, efficient and accountable through my documentation.
  • I help clients understand the benefits of “Rightsized Living.”
  • I will optimize the value of clients’ possessions, whether sentimental or financial.
  • I work with vetted, qualified resources for all third party transactions and support full disclosure practices.
  • I will best support the client by creating a new home within a residence or retirement community. I strive to create a better move for the client and family by offering support before, during and after a move.
  • I provide fair and competitive pricing and estimates.
  • I will maintain professional standards and I am a true advocate for my clients always placing the senior client FIRST.

If there is anything that I can do to help you or a loved one, please do not hesitate to contact me.”

– Kathleen Turner, Certified Relocation & Transition Specialist

“We are put on this earth not to see through people, but to see people through”

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